Prerequisites for Module
The student should normally be able to provide evidence of SHEH level learning or equivalent.
Corequisite Modules
None.
Precluded Modules
None.
Aims of Module
To enable the student to critically analyse ideas that underpin service user and carer involvement and participation and to evaluate strategies for the application of these to professional practice.
Learning Outcomes for Module
On completion of this module, students are expected to be able to:
| 1. |
Critically analyse theories and ideas of powerlessness, professional power, models of empowerment and advocacy within the context of current health and social care policy.
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| 2. |
Critically analyse methods and procedures that are designed to promote the involvement and participation of service users and carers in service planning and service delivery.
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| 3. |
Critically appraise the role of professsionals and organisations in the application of participatory strategies.
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Indicative Module Content
Legal and social policy context in health and social care in relation to user involvement etc.
Experiences of clients/patients in using professional services.
Experiences of informal carers.
Use of patient audits; customer satisfaction surveys.
Professional authority and power.
Models of understanding discrimination and oppression.
| Normalisation, person centred practice and rights based work.
Models of empowerment.
Models of advocacy: individual, group, collective.
Support and preparation for greater involvement
Service user involvement in service planning including user controlled organisations.
Service user involvement in monitoring and evaluation of services.
Indicative Student Workload
Contact Hours
| Distance Learning | Workshops
| 18 | Tutorials
| 2 |
Directed Study
| | Open and e learning
| 30 |
Private Study
| |
| 100 |
Mode of Delivery
This module will be delivered by a 2 day introductory workshop;open learning materials with online support (discussion groups and forum) and tutorials;2 day summative seminar based sessions at conclusion
Assessment Plan
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Learning Outcomes Assessed
| | Coursework | 1,2,3
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An essay that will require participants to explain and apply the underpinning knowledge of this Module and apply it to their own professional practice and work setting.
Indicative Bibliography
| 1. | Barnes, M. & Wistow, G. (eds.) Researching User Involvement. Nuffield Institute. 1992
| | 2. | McIver, S. (1991) Obtaining the views of users of health services. Kings Fund Centre, London.
| | 3. | Morris, J. (1997) Community Care: working in partnership with service users. Venture Press.
| | 4. | The Scottish Office. Advocacy: a guide to good practice. SHAS, 1997
| | 5. | Chesson R & Hart C 1998 'Children as Consumers' British Medical Journal, No. 316
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