Prerequisites for Module
Successful completion of HS3031 Placement.
Corequisite Modules
None.
Precluded Modules
None.
Aims of Module
To provide students with an overview of key skills used within modern sport facility operations and programmes.
Learning Outcomes for Module
On completion of this module, students are expected to be able to:
| 1. |
Outline a simple business plan for an area of sport programming or facility.
|
| 2. |
Appraise and justify the importance of appropriate customer service skills.
|
| 3. |
Devise appropriate operational procedures and standards for "wet" and "dry" facilities.
|
| 4. |
Appraise the principles which underpin swimming pool supervision.
|
Indicative Module Content
Customer interaction to include basic reception duties, website, email and customer feedback.
Market research, budgetary control, management strategy, business plan.
Operational standards to include relevant Health & Safety documents including Normal Operating Procedures.
| The principles of lifesaving and swimming pool supervision and the application of supervision and rescue in a swimming pool.
Indicative Student Workload
Contact Hours
| Full Time | Lecture
| 4 | Tutorial
| 6 | Workshop
| 20 | Supervised Assessment
| 2 |
Directed Study
| |
| 70 |
Private Study
| |
| 48 |
Mode of Delivery
Lectures, tutorials, practical classes and private study.
Assessment Plan
|
Learning Outcomes Assessed
| | Component 1 | 1,2,3,4
|
The written examination is closed book and will last 2.5 hours.
Indicative Bibliography
| 1. | TORKILDSEN, G. 1999. Leisure and recreation management. 4th ed. London: E. & F.N. SPON
| | 2. | ISRM, RLSS, 2003. The lifeguard. ISBN 0-9540441-4-2.
| | 3. | FAWCETT, P., 2005. Aquatic facility management. Champaign, IL: Human Kinetics.
| | 4. | BATES, M., ed., 2008. Health Fitness Management. revised ed. Champaign, IL: Human Kinetics.
| | 5. | AMERICAN COLLEGE OF SPORTS MEDICINE, 2012. ACSM'S Health/Fitness Facility Standards and Guidelines. 4th ed. Champaign, IL: Human Kinetics.
| | 6. | MULL, R.F., BEGGS, B.A. and RENNEISEN, M., 2009. Recreation Facility Management. Champaign, IL: Human Kinetics.
|
|