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Module Title
Mediation In Practice

Key, models, mediation, practice

SCQF Points15
ECTS Points7.5
CreatedOctober 2011
ApprovedMarch 2013
Version No.1

This Version is No Longer Current
The latest version of this module is available here
Prerequisites for Module


Corequisite Modules


Precluded Modules


Aims of Module

To acquaint students with the principal models of mediation
To provide the opportunity for students to learn about mediation process in action

Learning Outcomes for Module

On completion of this module, students are expected to be able to:

1. Analyse the principal mediation models and through skills practice demonstrate how to work as a mediator
2. Demonstrate possession of the skills necessary to be a mediator
3. Demonstrate the ability to conduct a mediation session

Indicative Module Content

This course teaches a mainstream facilitative mediation model, alongside evaluative, transformative and narrative alternatives. It offers opportunities for skills based learning through roleplay and small group exercises. It also provides an introduction to mediation in context, including family, community, commercial and workplace mediation. It introduces students to current debates within mediation, e.g. the facilitative v evaluative mediation; the role of social justice; impartiality and neutrality.

Indicative Student Workload

Contact Hours

Blended Learning


Directed Study



Private Study



Mode of Delivery

This module is primarily taught online although some of the teaching and preparation for the assessment will be partly carried out at on-campus sessions with the students.

Assessment Plan

Learning Outcomes Assessed
Component 1 1
Component 2 2,3

Component 1 - Case study exercise (approx 1500 words)analysing the correct approach and outcome of a mediation woth 30% of overall mark.

Component 2 - Mediation Exercise (role play)whereby student undertakes a practical mediation session with other participants worth 70% of overall mark

Indicative Bibliography

1.BOULLE, N., 2011. Mediation: principles, process and practice. 3rd ed. New South Wales: Butterworths.
2.BUSH, R.A.B. and FOLGER, J., 2005. The promise of mediation: the transformative approach to conflict. San Francisco: Jossey-Bass.ebook
3.COOLEY, J. W., 2002. Mediation advocacy.</I> 2nd ed. Notre Dame, Ind.: National Institute for Trial Advocacy
4.FISHER, R., URY, W., PATTON, B., 2012. <I>Getting to yes: negotiating an agreement without giving in.</I> 3rd ed. London: Random House Business.
5.GOLDBERG, S. and SHAW, M., 2007. The secrets of successful (and unsuccessful) mediators continued: studies two and three. <I>Negotiation Journal,</I> 23(4), pp.393-418.
6.KRESSEL, K., 2006. The strategic style in mediation. <I>Conflict Resolution Quarterly,</I> 24(3), pp.251-283
7.WINSLADE, J. and MONK, G., 2001. <I>Narrative mediation: a new approach to conflict resolution.</I> San Francisco: Jossey-Bass.

Robert Gordon University, Garthdee House, Aberdeen, AB10 7QB, Scotland, UK: a Scottish charity, registration No. SC013781