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Module Title
Quality, Environmental and Sustainable Management Systems
Reference BSM521 Version 6
Created April 2017 SCQF Level SCQF 11
Approved August 2013 SCQF Points 15
Amended August 2017 ECTS Points 7.5

Aims of Module
To promote an understanding of the contribution of quality and environmental management systems to the achievement of organisational effectiveness.

Learning Outcomes for Module
On completion of this module, students are expected to be able to:
1 Critically assess the role and rationale behind quality and environmental management systems like ISO 9000 and ISO 14000 within organisations.
2 Critically evalaute the key requirements of ISO 9000 and ISO 14001 and be able to practice a range of advanced and specialised skills for the preparation of procedures and the completion of internal quality audits.
3 Evaluate the relationship between the establishment and maintenance of systems like ISO 9000, ISO 14001 and TQM and the acheivement of improvement in organisations.
4 Synthesise the current operational and strategic issues in relation to quality, environmental and sustainable management systems; including proposed revisions and recent developments.

Indicative Module Content
The module will examine the following: the principles of quality management systems; quality assurance; quality control and quality improvement; quality system strategies; quality and environmental system requirements; implementing quality systems; the assessment process including first, second and third party assesments; beyond ISO 9000 and ISO 14000; TQM; integrated and single management systems; quality system developments and sustainability.

Module Delivery
Taught Mode (T) The module is delivered in Taught Mode by lectures, interactive group work, case study tutorials and directed self-study. Distance Learning Mode (DL) The module is delivered in Distance Learning Mode by self directed learning from paper-based or web-based learning materials, supported by seminars and/or on-line support.

Indicative Student Workload Full Time Part Time
Contact Hours 36 36
Non-Contact Hours 114 114
Placement/Work-Based Learning Experience [Notional] Hours N/A N/A
TOTAL 150 150
Actual Placement hours for professional, statutory or regulatory body    

If a major/minor model is used and box is ticked, % weightings below are indicative only.
Component 1
Type: Coursework Weighting: 100% Outcomes Assessed: 1, 2, 3, 4
Description: Coursework

Explanatory Text
The module is assessed by one component: C1 - Coursework - 100% weighting. Module Pass Mark = Grade D (40%)
Module Grade Minimum Requirements to achieve Module Grade:
A 70% or above
B 60% - 69%
C 50% - 59%
D 40% - 49%
E 35% - 39%
F 0% - 34%
NS Non-submission of work by published deadline or non-attendance for examination

Module Requirements
Prerequisites for Module None in addition to SCQF 11 entry qualifications or equivalent.
Corequisites for module None.
Precluded Modules None.

1 HOYLE, D., 2009. ISO 9000 quality systems handbook. 6th ed. Oxford: Butterworth-Heinemann. ebook
2 WHITELAW, K., 2004. ISO 14001 environmental systems handbook. Oxford: Butterworth-Heinemann. ebook

Robert Gordon University, Garthdee House, Aberdeen, AB10 7QB, Scotland, UK: a Scottish charity, registration No. SC013781