Module Title
Operations Management
Keywords
Operations, Strategy, Process, Inventory, Design, Capacity, Scheduling, Project Management, Supply Chain. |
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This Version is No Longer CurrentThe latest version of this module is available here
Prerequisites for Module
None in addition to course entry qualifications or equivalent.
Corequisite Modules
None.
Precluded Modules
None.
Aims of Module
To provide an understanding of the concepts, systems and strategies relevant to operations management and an ability to analyse and solve problems associated with the design, planning and control of the production of goods and services through the application of key operational concepts and theories.
Learning Outcomes for Module
On completion of this module, students are expected to be able to:
| 1. |
Critically evaluate the concepts, systems and strategies relevant to operations management.
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| 2. |
Synthesise and apply these concepts systems and strategies in operational environments.
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| 3. |
Autonomously analyse and solve problems associated with the design, planning and control of the production of goods and services.
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Indicative Module Content
Operational concepts and theories in manufacturing and service processes and the management of, operational typologies, operations and service strategies, performance management and measurement, design of products and processes, location and layout of operations, forecasting and capacity management, operational scheduling, inventory planning and control, supply chain management and networks, project management, total quality management concepts including managing people in improvement programmes, quality tools and techniques and operational improvement processes.
| Indicative Student Workload
Contact Hours
| Full Time | Part Time | Distance Learning | Assessment
| 12 | 12 | 12 | Lectures/Seminars
| 36 | 36 | 6 |
Directed Study
| | | | Directed Study
| 64 | 64 | 94 |
Private Study
| | | | Private Study
| 38 | 38 | 38 |
Mode of Delivery
Taught Mode (T)
The module is delivered in Taught Mode lectures, interactive group work, case study tutorials and directed self-study.
Distance Learning mode (DL)
The module is delivered in Distance Learning Mode by self directed learning from paper-based or web-based learning materials, supported by seminars and/or on-line support.
Assessment Plan
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Learning Outcomes Assessed
| | Component 1 | 1,2,3
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Component 1 (100%) consists of a management report which will assess a combination of learning outcomes 1, 2 and 3.
Indicative Bibliography
| 1. | JOHNSTON, R., SHULVER, M., SLACK, N. and CLARK, G., 2020. Service operations management: improving service delivery. 5th ed. UK: Pearson Education.
| | 2. | SLACK, N., BRANDON-JONES, A. and BURGESS, N., 2022. Operations management. 10th ed. UK: Pearson Education.
| | 3. | SLACK, N. and LEWIS, M., 2023. Operations Strategy. 7th ed. UK: Pearson Education.
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