Module Database Search



MODULE DESCRIPTOR
Module Title
Operations Management
Reference BSM311 Version 7
Created February 2024 SCQF Level SCQF 11
Approved July 2018 SCQF Points 15
Amended March 2024 ECTS Points 7.5

Aims of Module
To provide understanding of the concepts, systems and strategies relevant to operations management and an ability to analyse and solve problems associated with the design, planning and control of the production of goods and services through the application of key operational concepts and theories.

Learning Outcomes for Module
On completion of this module, students are expected to be able to:
1 Critically evaluate the concepts, systems and strategies relevant to operations management.
2 Synthesise and apply these concepts systems and strategies in a range of operational contexts.
3 Analyse and solve operations problems associated with the design, planning and control of goods and services.
4 Evaluate the role of a range of technologies used in the production of goods and services.

Indicative Module Content
Operational concepts and theories in manufacturing and service processes and the management of, operational typologies, operations and service strategies, performance management and measurement, design of products and processes, forecasting and capacity management, production and service scheduling, inventory management and control, technologies in operations.

Module Delivery
On-Campus delivery. The module is delivered in a Blended mode through lectures, interactive group work, case studies, tutorials and directed self-study. Online mode: The module is delivered in an Online mode through self-directed learning using web-based learning materials supported by online seminars and tutorials.

Indicative Student Workload Full Time Part Time
Contact Hours 30 30
Non-Contact Hours 120 120
Placement/Work-Based Learning Experience [Notional] Hours N/A N/A
TOTAL 150 150
Actual Placement hours for professional, statutory or regulatory body    

ASSESSMENT PLAN
If a major/minor model is used and box is ticked, % weightings below are indicative only.
Component 1
Type: Coursework Weighting: 100% Outcomes Assessed: 1, 2, 3, 4
Description: Coursework

MODULE PERFORMANCE DESCRIPTOR
Explanatory Text
Component 1 comprises 100% of the module grade. To pass the module, a D grade is required.
Module Grade Minimum Requirements to achieve Module Grade:
A A
B B
C C
D D
E E
F F
NS Non-submission of work by published deadline or non-attendance for examination

Module Requirements
Prerequisites for Module None.
Corequisites for module None.
Precluded Modules None.

INDICATIVE BIBLIOGRAPHY
1 JOHNSTON, R., SHULVER, M., SLACK, N. and CLARK, G., 2020. Service operations management: improving service delivery. 5th ed. UK: Pearson Education.
2 SLACK, N., BRANDON-JONES, A. and BURGESS, N., 2022. Operations management. 10th ed. UK: Pearson Education.
3 SLACK, N. and LEWIS, M., 2023. Operations Strategy. 7th ed. UK: Pearson Education.


Robert Gordon University, Garthdee House, Aberdeen, AB10 7QB, Scotland, UK: a Scottish charity, registration No. SC013781