|Prerequisites for Module|
None in addition to course entry requirements.
Aims of Module
To enable students to appraise the nature, provision and management of library and information services in a variety of contexts emphasising the importance of effective performance evaluation and decision-making (including financial and human resource management), and to provide an understanding of collection management and information needs and characteristics of user communities.
Learning Outcomes for Module
On completion of this module, students are expected to be able to:
||Evaluate critically the range, nature and provision of library and information services in a variety of contexts|
||Evaluate information services and assess collection development in relation to policy, planning and processes.|
||Analyse critically and discuss the major ways in which human resource management and financial management contribute to effective planning and decision-making in the management of change within library and information services. |
||Examine and analyse critically user communities and their information needs and characteristics and reflect this knowledge and understanding in a practical information enquiry context|
||Analyse critically the broad political, economic, social and cultural challenges for library and information services provision in a contemporary idiom.|
||Examine the ways in which performance measure, impact and quality enhancement contribute to the effective development of library and information services|
Indicative Module Content
Principles and philosophies of Library and Information services and their effective management; collection management and development; user engagement and communication; information literacies; information services (including reference and enquiry, corporate information, local studies, rare books); the policy agenda for library and information services; decision-making processes and change management; financial management; human resource management; marketing and promotion; professional development; performance measurement tools; evaluation and impact of services (including quality enhancement tools and techniques).
|Indicative Student Workload|
|Full Time||Distance Learning|
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Mode of Delivery
The module will be taught through a variety of teaching methods including lectures, tutorials, seminars, workshops, demonstrations, practical sessions and directed learning. The student is supported by individual tutorials throughout the process.
||Learning Outcomes Assessed|
|Component 1 ||4,5,6|
|Component 2 ||1,2,3,6|
Community Profile Report
Service Development Plan (including oral presentation)
|1.||BRYSON, J., 2011. Managing information services: a sustainable approach. 3rd ed. Farnham: Ashgate. ebook|
|2.||CORRALL, S. and BREWERTON, A., 1999. The new professional's handbook. London: Facet.|
|3.||EVANS, G.E., WARD, P.L. and RUGAAS, B., 2000. Management basics for information professionals. New York: Neal Schumann.|
|4.||KATZ, W.A., 2002. Introduction to reference work. 8th ed. Chicago: McGraw-Hill.|
|5.||McMENEMY, D. and POULTER, A., 2005. Delivering digital services: a handbook for public libraries and learning centres. London: Facet.|
|6.||ROBERTS, S. and ROWLEY, J., 2004. Managing information services. London: Facet.|
|7.||WALFORD, A.J., Guide to reference material, Vols 1 - 3. London: Facet (Current eds).|
|8.||Other appropriate items as directed in class.|