Module Database Search



MODULE DESCRIPTOR
Module Title
Hospitality Property Services And Management
Reference BS3160 Version 5
Created April 2017 SCQF Level SCQF 9
Approved May 2008 SCQF Points 15
Amended August 2017 ECTS Points 7.5

Aims of Module
To provide the student with a focus and understanding of the underlying principles of maintaining, improving and adapting the management of hospitality properties and of developing a range of services which contribute to the core business objectives of those properties.

Learning Outcomes for Module
On completion of this module, students are expected to be able to:
1 Critically evaluate facilities management structures and the management of its services in meeting core business needs in the light of external influences.
2 Explain the process of developing a hospitality property with a focus on hospitality concepts, operations and asset management.
3 Elaborate on the management of hospitality facilities in relation to building design, management tools and environmental concerns.
4 Illustrate the different methods of managing facilities to improve building performance and its support services.

Indicative Module Content
Facilities management practice. Innovative and sustainable practices. Developing hospitality properties: concept, operation and asset management. Building performance. Support services: service procurement, provider selection and risk management.

Module Delivery
Key concepts are introduced and illustrated through lectures, tutorials, seminars, workshops and practicals to develop knowledge and skills. These concepts are reinforced through directed reading and student centred learning.

Indicative Student Workload Full Time Part Time
Contact Hours 57 N/A
Non-Contact Hours 93 N/A
Placement/Work-Based Learning Experience [Notional] Hours N/A N/A
TOTAL 150 N/A
Actual Placement hours for professional, statutory or regulatory body    

ASSESSMENT PLAN
If a major/minor model is used and box is ticked, % weightings below are indicative only.
Component 1
Type: Examination Weighting: 40% Outcomes Assessed: 1, 3
Description:
Component 2
Type: Coursework Weighting: 60% Outcomes Assessed: 2, 4
Description: Group project

MODULE PERFORMANCE DESCRIPTOR
Explanatory Text
The Module is assessed by two components: C1 - Examination - 40% weighting. C2 - Coursework - 60% weighting. Module Pass Mark = Grade D (40%)
Module Grade Minimum Requirements to achieve Module Grade:
A At least 70% on weighted aggregate and at least 35% in each component
B At least 60% on weighted aggregate and at least 35% in each component
C At least 50% on weighted aggregate and at least 35% in each component
D At least 40% on weighted aggregate and at least 35% in each component
E At least 35% on weighted aggregate
F Less than 35% on weighted aggregate
NS Non-submission of work by published deadline or non-attendance for examination

Module Requirements
Prerequisites for Module None.
Corequisites for module None.
Precluded Modules None.

ADDITIONAL NOTES
This module is for delivery at BHMS Luzern, Switzerland

INDICATIVE BIBLIOGRAPHY
1 ALEXANDER, K., 1996. Facilities management: theory and practice. London: Spon Press.
2 BARRETT, P. and BALDRY, D., 2003. Facilities management: towards best practice. 2nd ed. Oxford: Blackwell Science.
3 RANSLEY, J. and INGRAM, H., 2004. Developing hospitality properties and facilities. 2nd ed. Oxford: Elsevier. ebook


Robert Gordon University, Garthdee House, Aberdeen, AB10 7QB, Scotland, UK: a Scottish charity, registration No. SC013781